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Business Communication

What Self-Made Millionaires Really Think, Know and Do: A Straight-Talking Guide to Business Success and Personal Riches

“Bubbling over with useful ideas.” ƒ??Independent “Hard-wired to reality. Hype free and brutally honest.” ƒ??Business Age “Practical, down-to-earth advise of great value to would-be entrepreneurs.” ƒ??Sir Adrian Cadbury “I was hooked. A really useful DIY manual for success.” ƒ??Personnel Today “Exhiliration. Fright. Bewilerment. Exultation.” ƒ??Career Development International “A Complete toolkit for the ambitious entrpreneur. Success, […]

Success Is Never Ending, Failure Is Never Final

Each of us has experienced “down?ÿ?ÿtimes”–setbacks at work, in relationships, in our inner?ÿ?ÿlives–times where nothing seems to go right. Most of?ÿ?ÿus have also felt as if weve failed at times, as?ÿ?ÿwell. But what is the difference between those who?ÿ?ÿsucceed and those who fail? The answer is simple:?ÿ?ÿattitude. In this practical and?ÿ?ÿempowering new book, Dr. Robert […]

Planning Under Pressure, Third Edition

Planning under Pressure offers managers, planners, consultants and students a comprehensive and authoritative guide to the Strategic Choice Approach, which has gradually been attracting worldwide recognition as a fresh, versatile and practical approach to collaborative decision-making under uncertainty.?ÿ Starting from basic principles, the book uses helpful diagrams and clear explanations to demonstrate practical ways of […]

Crystal Clear Communication

Indias Century

India has put itself on the radar screen of every investing entity in the world. The world recognizes that it would be impossible to do business without India.its assets-both tangible and intangible-are going to play a crucial role in the way the world develops in the years to come.-Kamal Nath. . Understand Indias prosperous present […]

Presence: An Exploration of Profound Change in People, Organizations, and Society

Presence?ÿis an intimate look at the development of a new theory about change and learning. In wide-ranging conversations held over a year and a half, organizational learning pioneers Peter Senge, C. Otto Scharmer, Joseph Jaworski, and Betty Sue Flowers explored the nature of transformational changeƒ??how it arises, and the fresh possibilities it offers a world […]

The Road Ahead

What is the information highway? How will the new technology change our lives? The Road Ahead is Bill Gates vision of the future. In it he describes how he thinks the revolution of the information age will change the way we buy, work, learn and communicate with each other. Bill Gates has built the Microsoft […]

Model Business Letters, E-Mails and Other Business Documents

The global best-selling companion to the fundamentals of business correspondence. Over 350,000 copies sold! In business,?ÿcommunication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your […]

Raving Fans: A Revolutionary Approach To Customer Service

“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isnt good enough anymore. If you really want a booming business, you have to create Raving Fans.” This, in a nutshell, is the advice given to a new Area Manager on his […]

Difficult Conversations: How to Discuss what Matters Most

By

Members of the Harvard Negotiation Project–which brought you the mega-bestseller Getting to YES–show you how to handle your most difficult conversations with confidence and skill.?ÿ Whether youre dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying “no,” or “Im sorry,” or “I love […]

How to Run a Successful Conference: Planning and Logistics, Keeping to Budget, Using Technology and Delivering a Winning Event

So, youve been given a conference to run. Whether its part of your job or you are a complete novice, you will only get one chance to get it right. It is a live event, which cannot be re-run. But dont panic. As with most organisational projects, there is a formula you can use and […]

Make Meetings Work

This handbook demonstrates how to create and manage effective agendas, handle challenges, encourage creativity, and many other important issues related to business meetings.

How to make money writing corporate communications

Both first-time writers and well-established pros will find invaluable advice on how to survive and flourish in the competitive world of freelance writings, as well as how to find and exploit opportunites in the corporate sector.

Business Letters for Busy People

This is a handy, quick-reference guide that gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. A must for any business office, home office or home, this newly updated classic has been a best-seller since it was introduced in 1991. Its […]

Business Etiquette in Brief: The Competitive Edge for Todays Professional

Communicate to Win

Communication and motivation are essential for business survival–learning the skills and techniques to improve both is never time wasted. In Communicate to Win, British training guru Richard Denny shows how anyone can turn a dream of success into reality. Using his inspirational style, he reveals the secrets of successful communication. This second edition contains even […]