One Night at the Call Center: A Novel

Press 1 for technical support.
Press 2 for broken hearts.
Press 3 if your life has totally crashed. . . .

Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patienceƒ??and accent managementƒ??they help American consumers keep their lives running. Yet behind the headsets, everybodyƒ??s heart is on the line.

Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyankaƒ??s domineering mother has arranged for her daughterƒ??s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers itƒ??s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat.