Operations Management For Competitive Advantage(11th Edition )

The text provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. Written from a managerial perspective, the text has strong “strategy” components. Examples from the world and India enriches the text.
Key Features:

Streamlined and Current-Enhanced coverage of Supply Chain Management, Enterprise Resource Management, Six-Sigma, and Lean Manufacturing-topics that companies focus on today.

Financial Coverage-Integrated coverage of the linkages between operations management and the financial position of companies.

Integrated Indian Cases/Examples- Cases/examples woven around Indian manufacturing and services industries, like Delhi Metro Rail Corporation, Aravind Eye-care Hospital, Air Deccan, Asian Paints, Reliance Industries, Mumbai Dabbawallahs.